HIPAA Patient Privacy Policy (Revised September 2013)
Our practice complies with the HIPAA Patient Privacy regulations. The link below will allow you to review this policy.
Notice Informing Individuals about Nondiscrimination and Accessibility Requirements
Our practice complies with the Affordable Care Act’s Section 1557. The link below will allow you to review this policy.
Appointment Scheduling
When scheduling your appointment, please provide your insurance plan and ID numbers and obtain your referral if needed.
Pre-Registration
New patients may access registration forms on our site and complete them before arriving for their appointment. Established patients are asked to access the Patient Portal and update any medications, medical history, etc., before their arrival.
Check-In
Provide the patient services representative with your pre-registration forms and referral if we have not received them before today. Also, pay your co-pay at check-in. Medical history will be obtained for new patients before seeing the physician, so please bring your detailed list of medications with dosages/frequencies.
Laboratory Services
Our practice has an in-house dermatopathology laboratory at our Grant Road location; Dr. Scott Bangert is Board-Certified in this specialty area. The on-site lab allows us to expedite the results often and process some specialized tests more conveniently if needed. If a diagnostic test requires lab processing during your visit, you will see a separate charge(s). Occasionally, we must send specimens to an outside lab, and your insurance accompanies it. In this situation, you will receive a separate bill or explanation of benefits.
Insurance
If your insurance should change, you must notify us of such changes; otherwise, you may be responsible for your charges. If we are not contracted with your secondary insurance or Medicare does not forward it to your secondary insurance, you will be responsible for submitting such claims.
No-Show/Cancellation Policy
Upon scheduling an appointment, we have set aside time for you. In return, we require appropriate notice if you cannot make your appointment. Therefore, effective January 1, 2019, “no-show” appointments and cancellations with less than 24 hours' notice (or not canceled by noon on Friday or Monday) will be charged a fee of $40.
Primary Care Physician
We encourage you to provide us with your primary care physician information so we may forward your visit notes or other pertinent information about your care as needed.